K-Well Technologies respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We safeguard and protect against unauthorized access, use and disclosure of your information by using appropriate measures and processes to maintain security. We do not sell your personal information. We only share your personal data outside K-Well Technologies with your consent, as required by law or to protect K-Well Technologies, its customers, or the public, or with companies that help K-Well Technologies fulfill its obligations with you, and then only with partners who share K-Well Technologies commitment to protecting your privacy and data. At any time you may contact K-Well Technologies with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.
PRIVACY & DATA SECURITY
At K-Well Technologies, your right to privacy and data security is a primary concern. That's why, when you visit us oneline. We help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our site, or when you use our online support offerings.
ASKING FOR YOUR INFORMAITON
In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and technical support issues or to follow up with you after your visit. It is completely optional for you to participate.
For example, we request information from you when you:
l Register on www.kwell.co.za
l Request a quote
l Place an order
l Provide feedback in an online survey
l Participate in a sweepstakes or other promotional offer
l Fill out a support request
Information we may request includes your name, e-mail address, phone number, address, type of business, credit card details, customer preference, experience, demographic and interest information, customer number and service tag number, as well as other similar personal information. Should you choose to apply for credit through our financial service providers, we may also ask for your income, bank account numbers and other information needed to verify identity, financial status and to process your credit request. If we ever ask for significantly different information we will inform you.
PERSONAL INFORMATION PRIVACY
K-Well Technologies will take all appropriate steps to keep your personal information confidential, including limiting access to customer information databases, communicating this policy statement to all K-Well Technologies employees and establishing and enforcing penalties for violating this statement. K-Well Technologies will not sell, rent or give away customer information to other companies for use in selling others' products or services. When we do contract with another company to market or advertise products or services for us, we will insist on binding agreements from those companies protecting our customer information. We will vigorously enforce all privacy agreements we have with other companies. However, when you receive services directly from a third party, such as a shipping company, financing provider or internet service provider, your personal information is treated in accordance with that service provider's privacy policy even though you may have purchased the services through K-Well Technologies. We gather personal information from our customers so we can better develop our relationship with those customers. Occasionally, we seek customer comments on our products and services. These comments allow us to determine which products and services our customers should be made aware of based on their specific needs. We will proactively communicate with customers via e-mail or other online delivery devices to provide offers and information we believe will be of interest. Customers who no longer wish to receive these communications should inform us and we will remove their names from our mailing lists. K-Well Technologies will be judicious in the use of e-mail and paper mail to communicate with customer, putting ourselves in the place of the recipients of our mail and treating our customers as we ourselves would like to be treated. Notification of Changes
If we decide to substantively change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of changes to the information we collect, how we use that information, and under what circumstances, if any, we disclose it. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users.
Home
